Add or reduce seats in Autodesk account portal

As a contract manager, add or reduce seats for subscriptions that  are set up to renew automatically.


00:03

In Autodesk account portal, admins assigned as contract managers can add or reduce seats for subscriptions

00:10

that are set up to renew automatically.

00:13

This feature is available only for subscriptions bought online from Autodesk

00:17

and only in some regions.

00:19

Sign into your Autodesk Account and from the navigation menu,

00:23

Billing and Orders, select Subscriptions and Contracts.

00:28

From the Subscriptions and Contracts page, select a contract to display your subscription details, including current seats.

00:35

To add seats, click Add Seats.

00:38

You may be prompted to log in before adding seats.

00:42

From the Add seats page, in the Add seats field, enter how many seats you wish to add.

00:48

Review your payment information on file and then click Submit order.

00:55

Seats are added immediately and the charge is prorated based on time to your renewal date.

01:02

Promotional pricing (when available) will be reflected in the prorated price given on the confirmation page after adding the seats.

01:10

You can reduce the seat count at any time.

01:13

The seat number and price decrease are recorded when your subscription renews.

01:18

Back in the Subscriptions and Contracts page,

01:21

select a contract to display your subscription details.

01:24

Then, from the Add seats page, click Reduce.

01:28

The Reduce Seats button is not active if you have only one seat in your current subscription.

01:33

From the Reduce seats panel, adjust the number of seats and click Save changes.

01:39

When you reduce seats, the price adjusts on the next renewal date and the current seats remain available until that date.

Video transcript

00:03

In Autodesk account portal, admins assigned as contract managers can add or reduce seats for subscriptions

00:10

that are set up to renew automatically.

00:13

This feature is available only for subscriptions bought online from Autodesk

00:17

and only in some regions.

00:19

Sign into your Autodesk Account and from the navigation menu,

00:23

Billing and Orders, select Subscriptions and Contracts.

00:28

From the Subscriptions and Contracts page, select a contract to display your subscription details, including current seats.

00:35

To add seats, click Add Seats.

00:38

You may be prompted to log in before adding seats.

00:42

From the Add seats page, in the Add seats field, enter how many seats you wish to add.

00:48

Review your payment information on file and then click Submit order.

00:55

Seats are added immediately and the charge is prorated based on time to your renewal date.

01:02

Promotional pricing (when available) will be reflected in the prorated price given on the confirmation page after adding the seats.

01:10

You can reduce the seat count at any time.

01:13

The seat number and price decrease are recorded when your subscription renews.

01:18

Back in the Subscriptions and Contracts page,

01:21

select a contract to display your subscription details.

01:24

Then, from the Add seats page, click Reduce.

01:28

The Reduce Seats button is not active if you have only one seat in your current subscription.

01:33

From the Reduce seats panel, adjust the number of seats and click Save changes.

01:39

When you reduce seats, the price adjusts on the next renewal date and the current seats remain available until that date.

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