Getting started with InfoWorks ICM - Accessing InfoWorks ICM Help

Step-by-step guide

All technical information related to InfoWorks ICM has been collated into a single resource on the InfoWorks ICM Technical Information Hub.

The site provides quick access to links and guidance relating to aspects such as software releases, learning, licensing, configuration, and scripting. There is also a link to sign up for technical notifications, such as when there is a new release.

In a browser window, the InfoWorks ICM Technical Information Hub web page, with rows of various support links and a button that you can click to sign up for technical notifications.

For additional details or guidance when working in ICM, consult the online Help pages:

To access Help from ICM, press F1
OR
use the Help menu.

In the InfoWorks ICM interface, an image of the F1 button overlays the open sewer model in the GeoPlan, and on the toolbar, the Help menu is called out with a red arrow.

Help can also be accessed from a browser. ICM Help online contains examples, walkthroughs, tutorials, references, and technical notes.

In a browser window, the main help page for InfoWorks ICM, with the InfoWorks ICM Help topic expanded in the navigation menu to show the available topic categories.

To open the Help topic for an individual object directly:

In ICM, select an object.
In Properties, click the question mark Help icon.
In the drop-down, select the listed object to open context help.

In the open sewer model, a manhole selected and highlighted in red, and in Properties, the Help icon drop-down expanded, with Manhole help selected and called out.

ICM Help does not cover general modeling practice and principles. For this, consult your regional governing bodies and specialist groups.

Another option is to visit Autodesk Support online to access product support articles and contact a support agent.

Accessing InfoWorks ICM Help

Step-by-step guide

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