Subscription Support Offerings & Resources

Direct support

Get your product up and running with direct support for installation, licensing, account setup and user management.

Schedule a call to connect directly with the right technical specialist to resolve your issue at a time that is most convenient for you.

Communicate with technical support specialists via email or real-time messaging.

Work with a support technician who can see what's happening on your device to expedite troubleshooting and issue resolution.

AUTODESK KNOWLEDGE NETWORK

Find answers to your questions quickly in our robust knowledge database.
TUTORIALS

Access tutorials, documentation, downloads, troubleshooting articles and more.
TRAINING VIDEOS

View free online courses to expand your knowledge of Autodesk products.
FORUM SUPPORT

Ask questions and share information about using Autodesk software in our peer-to-peer forums.
EXPEDITED COMMUNITY
FORUM SUPPORT

Easily move forum questions into more immediate 1-to-1 support requests.
SUPPORT WEBINARS

Learn timesaving tips and tricks with this live set of interactive training sessions you can use immediately to increase your productivity.

Designed for large organisations, Enterprise Priority Support helps you to maximise the value of your technology investments.

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All subscription benefits may not be available for all products or services in all languages and/or geographies. Subscription programmes are subject to the applicable Autodesk subscription terms and conditions (US site) and/or Autodesk terms of service (US site).