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ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. Photo courtesy of ME Global.
When your products can crush rocks the size of cars, thinking big comes naturally. This is exactly how mining component manufacturer ME Global approached its own digital transformation. The company knew it could manage workflow more efficiently among its 1,000 employees operating on four continents and serving customers in more than 40 countries. Around the world, ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. But every once in a while, an engineering change order (ECO), would get “stuck,” in the words of Engineering Technical Manager, Michael Best
“When you don’t have a single source of truth, an ECO can get stuck,” Best says. “Maybe it was delivered to a reviewer who has since left the company. Or it needs to be seen by an account manager who is traveling. Or there is a critical field missing in the document. In all of these cases, you can’t move forward. Meanwhile, the clock is ticking.”
Time is critical for ME Global. Mining companies orchestrate enormous, high-cost operations that run on precise schedules and lose money with every minute of downtime. Changing a mill liner is a complex process that takes 10 to 15 days to complete. That means when ME Global commits to delivering the new liner by a certain date, that deadline must be met. Yet, ME Global was relying on a collection of point solutions, spreadsheets, and paper-based processes to manage its daily work.
ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. Photo courtesy of ME Global.
When your products can crush rocks the size of cars, thinking big comes naturally. This is exactly how mining component manufacturer ME Global approached its own digital transformation. The company knew it could manage workflow more efficiently among its 1,000 employees operating on four continents and serving customers in more than 40 countries. Around the world, ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. But every once in a while, an engineering change order (ECO), would get “stuck,” in the words of Engineering Technical Manager, Michael Best.
“When you don’t have a single source of truth, an ECO can get stuck,” Best says. “Maybe it was delivered to a reviewer who has since left the company. Or it needs to be seen by an account manager who is traveling. Or there is a critical field missing in the document. In all of these cases, you can’t move forward. Meanwhile, the clock is ticking.”
Time is critical for ME Global. Mining companies orchestrate enormous, high-cost operations that run on precise schedules and lose money with every minute of downtime. Changing a mill liner is a complex process that takes 10 to 15 days to complete. That means when ME Global commits to delivering the new liner by a certain date, that deadline must be met. Yet, ME Global was relying on a collection of point solutions, spreadsheets, and paper-based processes to manage its daily work.
—Michael Best, Engineering Technical Manager, ME Global
Connecting the entire enterprise with a cloud PLM solution helps ME Global reduce the burden of unnecessary work, freeing up more time for innovation and solving their customers' challenges. Photo courtesy of ME Global.
Connecting the entire enterprise with a cloud PLM solution delivers a wide range of advantages for a global organization spread across boundaries, borders, and time zones, using different languages and a mix of communication channels. For Best, it all comes back to the single source of truth that eliminates time spent searching for the right document, the right version, or the right reviewer.
“Most companies create silos of information and ME Global was no different,” he says. “By standardizing our processes and integrating them into Fusion 360 Manage, we can reduce the silos and burden of unnecessary work. The idea is to reduce all the noise from other tools and place everything in one location for the company to use anywhere.”
A single source of truth also makes it more efficient to solve customer issues. If a mining company is progressing through a mountain and discovers a different grade of aggregate 200 feet in, they need a different mill liner. It may be a liner that worked well on a previous mining campaign. “With Fusion 360 Manage, we can find the ECO from two years ago, pull it, and create a new one easily,” he says. “All the associated files and documents are attached within Vault. We can make changes to refine the design and move it through the process that much faster.”
ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. Photo courtesy of ME Global.
When your products can crush rocks the size of cars, thinking big comes naturally. This is exactly how mining component manufacturer ME Global approached its own digital transformation. The company knew it could manage workflow more efficiently among its 1,000 employees operating on four continents and serving customers in more than 40 countries. Around the world, ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. But every once in a while, an engineering change order (ECO), would get “stuck,” in the words of Engineering Technical Manager, Michael Best
“When you don’t have a single source of truth, an ECO can get stuck,” Best says. “Maybe it was delivered to a reviewer who has since left the company. Or it needs to be seen by an account manager who is traveling. Or there is a critical field missing in the document. In all of these cases, you can’t move forward. Meanwhile, the clock is ticking.”
Time is critical for ME Global. Mining companies orchestrate enormous, high-cost operations that run on precise schedules and lose money with every minute of downtime. Changing a mill liner is a complex process that takes 10 to 15 days to complete. That means when ME Global commits to delivering the new liner by a certain date, that deadline must be met. Yet, ME Global was relying on a collection of point solutions, spreadsheets, and paper-based processes to manage its daily work.
ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. Photo courtesy of ME Global.
When your products can crush rocks the size of cars, thinking big comes naturally. This is exactly how mining component manufacturer ME Global approached its own digital transformation. The company knew it could manage workflow more efficiently among its 1,000 employees operating on four continents and serving customers in more than 40 countries. Around the world, ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. But every once in a while, an engineering change order (ECO), would get “stuck,” in the words of Engineering Technical Manager, Michael Best.
“When you don’t have a single source of truth, an ECO can get stuck,” Best says. “Maybe it was delivered to a reviewer who has since left the company. Or it needs to be seen by an account manager who is traveling. Or there is a critical field missing in the document. In all of these cases, you can’t move forward. Meanwhile, the clock is ticking.”
Time is critical for ME Global. Mining companies orchestrate enormous, high-cost operations that run on precise schedules and lose money with every minute of downtime. Changing a mill liner is a complex process that takes 10 to 15 days to complete. That means when ME Global commits to delivering the new liner by a certain date, that deadline must be met. Yet, ME Global was relying on a collection of point solutions, spreadsheets, and paper-based processes to manage its daily work.
—Michael Best, Engineering Technical Manager, ME Global
Connecting the entire enterprise with a cloud PLM solution helps ME Global reduce the burden of unnecessary work, freeing up more time for innovation and solving their customers' challenges. Photo courtesy of ME Global.
Connecting the entire enterprise with a cloud PLM solution delivers a wide range of advantages for a global organization spread across boundaries, borders, and time zones, using different languages and a mix of communication channels. For Best, it all comes back to the single source of truth that eliminates time spent searching for the right document, the right version, or the right reviewer.
“Most companies create silos of information and ME Global was no different,” he says. “By standardizing our processes and integrating them into Fusion 360 Manage, we can reduce the silos and burden of unnecessary work. The idea is to reduce all the noise from other tools and place everything in one location for the company to use anywhere.”
A single source of truth also makes it more efficient to solve customer issues. If a mining company is progressing through a mountain and discovers a different grade of aggregate 200 feet in, they need a different mill liner. It may be a liner that worked well on a previous mining campaign. “With Fusion 360 Manage, we can find the ECO from two years ago, pull it, and create a new one easily,” he says. “All the associated files and documents are attached within Vault. We can make changes to refine the design and move it through the process that much faster.”