Key features of Info360 Insight 2023

Experience designed workflows that let you quickly identify incidents in your system, check multiple resolution scenarios, and apply recommended actions to rapidly resolve system failures.

Incident management workflows

Rapidly identify impacted customers with a timeline view of all activities associated with resolving the incident

Simulation and impact assessment

Assess impacts of and responses to outage scenarios to make better-informed decisions

Advanced analytics and KPIs

Minimize water loss, non-revenue water, and energy usage with purpose-built KPIs

Customizable workspaces

Visualize live and historical performance data with advanced graphical and tabular reporting tools

24-7 event monitoring and alerts

Get real-time awareness of system anomalies on raw readings and statistically derived data

SCADA and IoT integration

Connect any SCADA and IoT data to modeling, simulation, and analytics tools

Contextualize new insights

Use unified incident dashboards for easy handoff between operators and get an at-a-glance view for all stakeholders

Timeline activity tracking

Track activities for customer complaints, sensor alarms, and investigations in an organized timeline view

Integration with hydraulic models

Easily update and calibrate models with a real-time integration with SCADA and IoT systems

Easy onboarding

Use a fully managed SaaS platform on AWS purpose-built to support water utilities in exceeding expectations

Simplified integration

Tie together analytics and modeling fed by direct data connections with integrated workflows

Infinite scalability

Be ready for growth with a scalable and elastic system built on AWS with cloud-native architecture

New and enhanced features of Info360 Insight

What’s new in Info360 Insight 2023

ENHANCED

Enhanced data configuration tools

Data upload has been enhanced to allow for streamlined drag and drop of static and flat file data sets, such as .csv files, with data scrubbing functionality to clean data and ensure it is analytic- and business intelligence-ready. (video 1:46 min.)


ENHANCED

Enhanced visualizations within workspaces

Expanded visualization tools enable users to view more comparative analytics within a single dashlet for scenarios such as zonal volume, lift station volume, pump run time, and pressure release valve (PRV) comparisons.


NEW

Pump performance analytics and visualization

Save time and streamline pump performance analysis with enhancements to pump performance analytics and visualization, including variable speed pumps with multiple manufacturers’ curves, before and after pump maintenance analysis, and a full view of multiple pump curves and clusters.


NEW

User-built custom analytics

You can now create and build custom analytics to incorporate utility- and organizational-specific analytics enabling additional analysis beyond the extensive library of pre-built tools and analytics. (video: 42 sec.)


NEW

Mapping engine enhancements

The powerful mapping engine now includes sewer networks, allowing users to view and interact with their sewer network assets for sewer network analysis. You can also now upload and view GIS data sets. Other enhancements include data visualization from within the map view and custom map styling options.


NEW

Workspace date range setting

You can now change your date range for your entire workspace by enabling the workspace date range for each respective workspace, in turn syncing all visuals to a user-selected time range.


NEW

Pump runtime chart

Add a pump runtime chart with purpose-built calculations to your workspace to quickly view the amount of time a single pump or multiple pumps have been running within a given time range.


NEW

Create an incident from a map pin

Drop and place a location pin to your map to create an incident directly from your map, adding to the multiple ways an incident can be generated within the incident management toolset.