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| What is software piracy? |
Software piracy occurs when one or more of the following happen:
Software piracy exposes businesses and consumers to security threats like malware, and can lead to decreased efficiencies in organizations. Only genuine, legally licensed Autodesk software is warranted and supported by Autodesk with access to the latest features, security updates, previous versions and more.
| What are the risks of using nonvalid software? |
Using nonvalid software poses a risk for individuals and organizations. Nonvalid software may have been modified and/or may include malicious code, leading to issues such as:
Using nonvalid software also puts you and your company at risk of copyright infringement or other potential legal claims, which may lead to civil penalties or criminal prosecution.
| How does Autodesk help prevent nonvalid software use? |
Autodesk participates in many programs that help protect individuals and organizations from the risks associated with nonvalid software.
| Are there legal risks to using nonvalid Autodesk software? |
Using nonvalid software is an act of copyright infringement, which may result in both civil and criminal penalties. Further, Autodesk’s Terms of Use requires all customers to use Autodesk software in compliance with all applicable laws and further prohibits any act of unauthorized use, access or reproduction.
| How can I tell if I am using genuine software? How can Autodesk help? |
There are several different options for individuals and organizations to check the status of their software. Implementing Software Asset Management practices (detailed below) will provide insight into which licenses are in use. In addition, Autodesk may send notifications to users of nonvalid software and, in accordance with Autodesk’s Terms of Use, may also conduct licensing reviews.
| Can education or student versions of Autodesk software be used for commercial purposes? |
No. Autodesk’s education and student licenses cannot be used for commercial, professional, commercial training, or other for-profit purposes. If you are using education or student versions for commercial purposes, visit www.autodesk.com.sg for options on how to purchase the appropriate product.
| Can I use my software away from home when I'm traveling? |
With a subscription or maintenance plan, you can use your software anywhere - at home, at work, or on the road. Learn more about travel rights for subscriptions and maintenance plans
| What is genuine Autodesk software? |
Genuine Autodesk software is legally licensed software purchased directly from Autodesk or an authorized reseller. Genuine Autodesk software will work per the product documentation and the Terms of Use and is free from the vulnerabilities that may be found in nonvalid software.
| If I have nonvalid software, what should I do? |
Autodesk recommends uninstalling the nonvalid software and purchasing genuine software directly from Autodesk or an authorized reseller. If you have information regarding a seller of nonvalid software, you can submit a report to Autodesk to take action.
| How can I report the suspected use of nonvalid Autodesk software? |
Suspected use of nonvalid software can be reported anonymously here.
| How could this have happened? |
Unfortunately, it is easy to unknowingly purchase nonvalid software. Unauthorized sellers often pose as authorized resellers and sell nonvalid software at deep discounts. Other sellers bundle nonvalid software with computer hardware. Always buy Autodesk software either direct from Autodesk.com.sg or from an authorized reseller.
| What is software asset management (SAM)? |
Software Asset Management (SAM) enables organizations to manage software assets through purchase, deployment, upgrade and/or replacement. Smart SAM practices can help you and your organization manage complex licensing terms and prevent nonvalid software use. SAM may also reduce costs by identifying over or under-deployment of licenses.
| Can Autodesk help me with Software Asset Management? |
Yes, visit www.autodesk.com.sg/genuine/software-asset-management to learn more.
| How does Autodesk decide when to do an audit or licensing review? |
A certain number of Autodesk subscribers are contacted each year to verify and ensure compliance with the applicable licensing terms and conditions. Such verification checks can also help customers evaluate and maximize their utilization of their Autodesk subscriptions. Customers are selected for such verification checks based on a range of criteria including subscription registration and activation information.
| How do I know if my organization has been selected for an audit or license review? |
Autodesk will contact customers who have been selected for an audit or license review and involve the customer throughout the process from initial investigation to resolution.
| What is the Autodesk Genuine Service? |
The Autodesk Genuine Service checks for certain types of nonvalid Autodesk software. When nonvalid software is detected, the service can inform the user through a notification with options to resolve the problem.
| What happens if I ignore messages from the Autodesk Genuine Service? |
The notification will continue to appear until you resolve the issue.
| Can I remove [or disable] the Autodesk Genuine Service? |
The Autodesk Genuine Service is designed to remain in place as long as Autodesk products are detected on a device. Once Autodesk products are no longer detected, the service will be disabled automatically.