Account self service

Easily manage your subscriptions and payments in Autodesk Account.

Take control in Autodesk Account (video: 1:15 min.)

Take control in Autodesk Account

Manage and customize your Autodesk subscriptions with just a few clicks. Autodesk Account offers self-service options so you can make changes any time.¹

Go to Autodesk Account

Don’t have a subscription? Find the product you need

Autodesk Account self-service benefits

Take control and manage all your products and payments in Autodesk Account.

Pay your way

Select a secure payment method that works best for you and renew subscriptions up to 90 days early.

Manage my payments

Scale to fit your needs

Add seats to your subscriptions as you need them and enjoy prorated pricing.

Add seats

Change your term anytime

Easily adjust your renewal to a monthly, annual, or 3-year term for flexible and predictable software budgeting.

Change my term length

Access your account features

If you purchased your subscription online directly from Autodesk, you can make changes anytime in Autodesk Account.¹

Learn more

Change your payment method

In your account, go to Billing and Orders > Payment Methods
See all your payment methods in one place and make changes across subscriptions.
To edit an existing payment method, click Edit .
To add a card or change to a new payment method, such as Paypal or direct debit, click Add payment method .

Add seats

In your account, go to Billings and Orders > Subscriptions and Contracts.
Select a product and click Add Seats.
Adjust your order and click Save Changes.
Review the order and click Submit Order.

Change your term length

In your account, go to Billings and Orders > Subscriptions and Contracts.
Select a product.
Click Change under Renewal details.
Select a new term and click Confirm.

Renewing in Autodesk Account

Get special pricing when you renew your subscriptions. Manage your settings in Autodesk Account to maximize your savings and learn how to get more value with a Premium plan or a longer term.

Learn more

Frequently asked questions

Are all subscriptions eligible for self-service management in Autodesk Account?

Self-service management features in Autodesk Account are not available in all countries. They’re also not available for maintenance plans, products previously processed through Digital River or legacy systems, products bought through a reseller, or discontinued products.

If these options are not visible to you in Autodesk Account, or the button options are grayed out, this indicates that self-service options aren’t currently available.

To adjust your subscription, please contact support.

Will I keep my special renewal pricing if I change my term length?

Yes! If you change from one term length to another, you’ll still enjoy the benefit of special renewal pricing² if you renew before your subscription expires. You’ll save if you stay on continuous subscription instead of letting a subscription expire and buying new. And you’ll keep that savings even if you select a new term in Autodesk Account.

Why can’t I change the term for my subscription?

Why don’t I see the “add a seat” option in Autodesk Account?

Can I add a seat to my subscription at any time?

Can I cancel an automatic renewal?

Some subscriptions automatically renew to ensure you have continuous access to your software. If your subscription is on automatic renewal, you will be charged for a new subscription term on the renewal date listed in Autodesk Account. You can cancel the automatic renewal at any time before the renewal date. You will retain access to software and services until the renewal date and you won’t be charged for a new term. See Cancel a subscription for more information.

How do I cancel my renewal if I purchased with a Partner?

Where can I get technical support?

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¹ This feature is available only for products purchased directly from the Autodesk website—or in some cases, with Autodesk Sales—in the U.S., Canada, Europe, or Australia.

²Learn more about special renewal pricing and exclusions.