Set up your MFA

00:09

If multi factor authentication, or MFA, has been enabled

00:12

on any folder on a production that you're a part of,

00:15

the first time you log in, you'll be asked to set that up.

00:20

To set up your MFA you'll need a mobile device with Google authenticator installed.

00:25

Info on how to download and install Google authenticator will be linked below.

00:30

Your first step in setting up MFA is to enter your phone

00:33

number complete with selecting the country code from the drop down menu.

00:39

Once you enter your phone number,

00:41

click the text button and you'll be sent a code to use during the MFA setup process.

00:47

Once you receive it, enter it

00:52

and then click the Next button.

00:55

Now that you've linked your phone to our MFA,

00:57

here's where you'll need to use the Google Authenticator app.

01:00

For the rest of the setup process,

01:02

this free app will make it easier for you to find

01:05

the MFA code used for each login going forward.

01:09

Once you have it installed,

01:11

click the plus button inside the Google authenticator

01:13

app and then click Scan a QR code.

01:17

Next scan the QR code on the login screen using your phone.

01:22

The Google Authenticator app should now show a six digit code tied to

01:27

your email address that can be used for logging in going forward,

01:30

which will refresh every 30 seconds.

01:34

Click the next button in the browser

01:36

and enter your new MFA code.

01:39

Note that this isn't the code you were sent via text message,

01:43

but instead a new code that is found within the Google Authenticator app itself.

01:48

Once the code is entered, click Complete Set.

01:52

That's it - MFA setup is now complete.

01:54

When signing in in the future,

01:56

once you've entered your email and password, you'll be asked for an MFA code,

02:00

which can now be found under that account

02:02

in the Google Authenticator app.

Video transcript

00:09

If multi factor authentication, or MFA, has been enabled

00:12

on any folder on a production that you're a part of,

00:15

the first time you log in, you'll be asked to set that up.

00:20

To set up your MFA you'll need a mobile device with Google authenticator installed.

00:25

Info on how to download and install Google authenticator will be linked below.

00:30

Your first step in setting up MFA is to enter your phone

00:33

number complete with selecting the country code from the drop down menu.

00:39

Once you enter your phone number,

00:41

click the text button and you'll be sent a code to use during the MFA setup process.

00:47

Once you receive it, enter it

00:52

and then click the Next button.

00:55

Now that you've linked your phone to our MFA,

00:57

here's where you'll need to use the Google Authenticator app.

01:00

For the rest of the setup process,

01:02

this free app will make it easier for you to find

01:05

the MFA code used for each login going forward.

01:09

Once you have it installed,

01:11

click the plus button inside the Google authenticator

01:13

app and then click Scan a QR code.

01:17

Next scan the QR code on the login screen using your phone.

01:22

The Google Authenticator app should now show a six digit code tied to

01:27

your email address that can be used for logging in going forward,

01:30

which will refresh every 30 seconds.

01:34

Click the next button in the browser

01:36

and enter your new MFA code.

01:39

Note that this isn't the code you were sent via text message,

01:43

but instead a new code that is found within the Google Authenticator app itself.

01:48

Once the code is entered, click Complete Set.

01:52

That's it - MFA setup is now complete.

01:54

When signing in in the future,

01:56

once you've entered your email and password, you'll be asked for an MFA code,

02:00

which can now be found under that account

02:02

in the Google Authenticator app.

Setting up Multi-Factor Authentication (MFA)

Requirements

  • Mobile device with an Authenticator app installed. 
  • Email invite to set up your Flow Capture account. 

Steps

  1. Download/install your preferred Authenticator App (for example: Google Authenticator iOS | Android).
  2. Click on the Setup your account button from the email invite. Once you have the Flow Capture page open, enter your phone number, including selecting the country code from the drop-down menu. Once you enter your phone number, click the Text button, and you’ll be sent a code to use during the MFA setup process.   
  3. Now that you’ve linked your phone to our MFA, click the + button inside the Google Authenticator app, and then click Scan a QR code. Next, scan the QR code on the login screen using your phone. 
  4. The Google Authenticator app should now show a 6-digit code tied to your email address that can be used when logging in going forward, which will refresh every 30 seconds. Click the Next button in the browser and enter in your new MFA code. 
  5. Once the code is entered, click Complete Setup.
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