Account management basics

Get help from Autodesk Support


Autodesk offers several technical support options that vary by product and subscription plan. For a full list of support options, go to https://www.autodesk.com/plans.


Contact support

Note: Enterprise Priority customers can click the Support Cases tile at the top of their Account home page.

View your support cases

  1. Sign in to Autodesk Account.
  2. Click View My Support Cases on the home page.

Self-service support

Autodesk customers can access the following self-service support options:


We’re here to help

Use our resources to find the product documentation or troubleshooting articles you need to resolve an issue. If you’re stuck, your subscription entitles you to contact an agent.