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Our secure server encrypts your payment information. We accept the following payment methods:
The online store accepts only bank cards and PayPal. Autodesk sales representatives or Autodesk Value Added Resellers may offer other payment options. Please see these pages for more information:
Note: For an overview of viewing and downloading software in Autodesk Account, watch the Products & Services video.
The following Troubleshooting tips help to eliminate errors you may encounter using the Autodesk Store:
If you're having trouble placing your order online, contact our Customer Care specialists for help with the following:
Subscription orders for Autodesk software placed directly with Autodesk online are processed immediately and can only be cancelled by contacting Autodesk Customer Service. If you decide you no longer wish to use or retain access to the software or services to which you've subscribed, you must contact us to request cancellation within 30 days of the original purchase to receive a refund.
Subscription orders for Autodesk software placed directly with Autodesk online are processed immediately and can only be cancelled by contacting Autodesk Customer Service. If you decide you no longer wish to use or retain access to the software or services to which you've subscribed, you must contact us to request cancellation within 30 days of the original purchase to receive a refund.