Get help with Download and install

Installation for administrators

Look up product keys

prop://__content
prop://__content

Where do I find serial numbers for standalone subscriptions?

In your Autodesk Account, find your product and click View Details. Next click Licence Details to access your serial number. If your product does not have a serial number, View Details does not display. Your Serial Number is the same for all versions of a standalone or multi-user subscription product.

Industry collections

Each product in an industry collection has a different product key. If you bought your product as part of a collection, use the lookup tool to find that specific product.

If you bought your product as part of a suite (for example, Autodesk Factory Design Suite), the same product key is used to activate all products in the suite. Use the tool to look up the name of the suite.

See also

Related resources

  • Installation for administrators

    Feature codes

    When you start the network version of an Autodesk product, Autodesk asks the Network License Manager (NLM) for a license.

    Read article

  • Cascading sequences for Autodesk products

    Find how licences cascade between products, affecting allocation. Use the interactive tool to discover cascading sequences.

    Read article
  • Installation for individuals

    Download available previous versions

    If you're a Flex user or customer with an active subscription, you can download available previous versions of your products from Autodesk account.

    Read article

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.

What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support