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In your profile, you can optionally set up security and privacy settings. Two-step verification adds an extra layer of security by requiring a code when you sign in to any Autodesk accounts. This includes Autodesk Account, Autodesk products, and more. You can also view and update your product privacy settings.
To use 2-step verification, you first install an authenticator app on your mobile device to generate a code. Autodesk supports all time-based on-time passcode (TOTP) authenticator apps. A few examples are Twilio Authy, Cisco Duo, Google Authenticator, and Microsoft Authenticator, all of which are free.
Note: Enterprise customers who use organizational accounts to sign in won’t have the option to set up 2-step verification.
The next time you sign in, you won’t be asked to enter a code.
If at some time the device with your authenticator app isn’t available, you can request that a verification code be sent to your email address.
Autodesk collects data for analytics through an individual's usage of their desktop products. Collecting this data through our analytics programs helps Autodesk better understand how you use our products and services. By identifying customer trends, we can plan for new features and optimize existing ones, improve quality and performance, and provide insights and other information that can be valuable to our customers. For more specifics about this program, please visit the Autodesk analytics program (US Site).
You can view and update your product privacy settings at any time. For most 2023 and later desktop products, you can change your settings once and the change applies across your Autodesk Account. For some 2022 and earlier versions, product privacy setting changes might only apply to the desktop products you are using on a specific device.
Note: Some usage data collection is required for operational purposes, so the Required data collection selection cannot change. For example, we might require data to deliver services or features, or to identify non-valid use of our products.
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Different subscription plans provide distinct categories of support. Find out the level of support for your plan.