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Your order confirmation email message is your purchase receipt or invoice. Save or print this email or reprint it from your account. If you purchased through a sales representative, locate your invoice using your country's Look Up page. You'll receive a confirmation email (receipt) each time we bill you if your subscription auto-renews.
To view your order history, sign in to the account that was used to make the purchase. If you do not see Billing and Orders when you sign in, you are in a managed environment, and these types of tasks are performed by your Contract Manager or admin.
Note: Customers in Korea can print an invoice by following the instructions in View order history and receipts.
In some cases, you see a Manage button when you select a product subscription. Locate the order number from your original order confirmation email and follow these steps:
Use our resources to find the product documentation or troubleshooting articles you need to resolve an issue. If you’re stuck, your subscription entitles you to contact an agent.