How to grant permissions to users

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The ability to access content functionality and options will all be

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based on the permission set that a user has been granted,

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so it's important to understand the various options available.

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Users may be given one permission set across an entire project

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or different permissions on a folder by folder basis.

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Our permission levels matrix and help doc

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is available for more detailed information,

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but we'll quickly go over the basics so

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you can begin to use permissions effectively.

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In general, there are five tiers of permissions:

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viewer,

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uploader,

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downloader,

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production admin,

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and company admin.

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Importantly, however,

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each tier also contains variations or subgroups of that permission

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which will determine added functionality or limitations.

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The viewer permission is the lowest level permission

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and unless otherwise specified will be granted by default to all new users.

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The viewer permission only allows users to

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view content and leave comments on assets,

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with all other functionality being disabled.

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The only subset of the viewer permission is viewer iOS offline

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which grants users the ability to watch content on

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an iOS device without an internet connection.

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One step up from viewer is uploader

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which allows for viewing and commenting as well

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as uploading and various asset management tasks.

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There are a number of variations of the uploader permission

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including the ability to create folders or share playlinks,

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as well as a variation that removes the ability to delete assets.

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Next,

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we have the downloader permission, which is the same as

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uploader with the added ability to download watermarked files.

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In addition to the same variations as uploaders,

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there is also a downloader permission type that can

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be granted to those who need to remove watermarks

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when downloading,

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should the need to work with clean files arise.

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Right above downloader, we have the administrative permission,

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which grants full access to all functionality across the entire production.

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This permission set is required for anyone who wants to set security settings,

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add new users, and monitor activity by participants across the production.

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You can also grant a user a no

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view slash download variation of this administrator permission.

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Should you wish to have someone help with administration but prevent

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them from being able to watch or download any content.

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Lastly, we have company administrator

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which is equivalent to a user with

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production administrative permissions across an entire company.

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These users also have access to company level settings such as watermarks,

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security settings, and more.

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Whether you're an admin looking to grant or restrict a user's capabilities, or you

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just need to know what permission set allows you to perform certain tasks,

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the permission levels matrix and help doc will

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provide you with all the details you need.