Account self service

Yes, you can add seats to your eligible subscription at any time. The cost of the seat will be prorated based on the time remaining on your existing subscription. All seats will renew at the next subscription renewal date.

Some subscriptions automatically renew to ensure you have continuous access to your software. If your subscription is on automatic renewal, you will be charged for a new subscription term on the renewal date listed in Autodesk Account. You can cancel the automatic renewal at any time before the renewal date. You will retain access to software and services until the renewal date and you won’t be charged for a new term. See Cancel a subscription for more information.

Return policies for purchases and renewal charges from third-party sellers such as retailers or authorized Autodesk Partners can vary by seller. If you’re not able to cancel your subscription in Autodesk Account, contact your reseller directly.

Choose the live or online support option that works best for you–phone, chat, email, or remote desktop assistance. Contact our support specialists and explore our self-service help.