Account management basics

Security and privacy settings


In your profile, you can set up security and privacy settings. Two-step verification adds an extra layer of security by requiring a security code when you sign in to any Autodesk accounts. This includes Autodesk Account, Autodesk products, and more. You can also view and update your product privacy settings.


2-step verification

Use an authenticator app, such as Duo Mobile or Google Authenticator, on your mobile device to generate a security code. At this time, administrators cannot require users to add two-step verification but are encouraged to do so for better security.

Turn on 2-step verification

  1. Download an authenticator app to your mobile device.
  2. Sign in to your account at profile.autodesk.com/security.
  3. Click Set up under 2-step verification.
  4. Enter your email and password and click Continue.
  5. Scan the QR code using your authenticator app and click Continue.
  6. Enter the verification code generated from the authenticator app and click Continue.
  7. Click Done in the verification message to complete the process. The next time you sign in, you're required to enter the verification code from the authenticator app in addition to your email and password.

Turn on 2-step verification on older phones (using SMS)

  1. Sign in to your account at profile.autodesk.com/security.
  2. Click Set up under 2-step verification.
  3. Enter your email and password and click Continue.
  4. At the bottom of the screen, click the SMS link, "Got an older phone? Use SMS Instead".
  5. Enter your mobile device number and click Next.
  6. Enter the verification code that was sent to your mobile device and click Continue.
  7. Click Done in the verification message to complete the process. The next time you sign in, you're required to enter the verification code from the authenticator app in addition to your email and password.

Disable or modify 2-step verification

  1. Sign in to your profile.
  2. In the Security section, click Edit under 2-step verification.
  3. Enter your email and password and click Continue.
  4. Click Turn Off. A pop-up window appears asking to confirm. Click Turn Off.


Manage your product data preferences for desktop products

Autodesk collects data for analytics through an individual's usage of their desktop products. Collecting this data through our analytics programs helps Autodesk better understand how you use our products and services. By identifying customer trends, we can plan for new features and optimize existing ones, improve quality and performance, and provide insights and other information that can be valuable to our customers. For more specifics about this program, please visit the Autodesk analytics program.

 

You can view and update your product privacy settings at any time. For most 2023 and later desktop products, you can change your settings once and the change applies across your Autodesk Account. For some 2022 and earlier versions, product privacy setting changes might only apply to the desktop products you are using on a specific device.

Manage preferences from your Autodesk profile

  1. Sign in to your profile.
  2. In the Settings > Product privacy section, click the Add + icon next to Desktop products to review your selections.
  3. Change selections as needed and click Save to confirm changes.

Note: Some usage data collection is required for operational purposes, so the Required data collection selection cannot change. For example, we might require data to deliver services or features, or to identify non-valid use of our products.

Manage preferences from a desktop product

  1. Open a product.
  2. Go to the Account Settings menu or Help menu (settings locations vary by product).
  3. Click Privacy Settings or Desktop Analytics.

Questions? Please contact privacy.questions@autodesk.com.


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